How to use Low Loader Logistics

Mileage, map & ETAs

• Each driver shows an estimated shift mileage band (green <300 / orange 300–350 / red >350).
• Tap HGV mileage on a plan for the real truck-routed figure (avoids roads an HGV can’t take).
• Open the Live route map for the day on a premium map: HGV-routed lines, numbered pins, per-stop arrival times, a Map / Satellite toggle, and live driver dots. Tap a driver to zoom to their route.
• The floating summary shows the day’s distance, drive time, estimated CO₂e and fuel, and cost — with a trees-to-offset equivalence. Per-driver cards break the same down with a drivers’-hours aid.
• Routes and ETAs need map routing switched on for your account (contact support); full postcodes make them more accurate. CO₂e/fuel/cost are planning estimates (loaded artic, ~1.3 kg CO₂e per mile).

Dashboard, admin & display

• Dashboard — a live RAG view: overweight loads, near-capacity, mileage bands and fleet KPIs.
• Admin — manage fleet, trailers, drivers, org settings and users (invite, set role, link a driver).
• Display controls (top-right): zoom in/out, change width (narrow / comfortable / fill screen), and full-screen. 🌙/☀️ toggles dark mode.
• Everything syncs live across open screens, and works on mobile.

Paste a brief (fast entry)

On a plan, tap Paste a brief and drop in a free-text day. It’s parsed deterministically (no AI) into drivers and moves to preview, then inserted on confirm. Drivers are matched to your records by lorry reg or name. Example:

Andy Howell, GN24 YJS, 07432 458828
1
Collect Yard
13t Excavator
Deliver M1 Southbound J9-8 for 21:30 ///filled.count.soap
Sit & Wait
Park ALCO

Pre-dispatch checks, costing & saved sites

• Pre-dispatch checks on the board catch clashes before you send: the same machine booked on two moves (a red error), plus unassigned moves, missing delivery addresses, empty moves, retired machines and a driver due at two sites at once.
• The running-cost estimate shows the day’s cost from the shift miles. Set your all-in £/mile once and it’s remembered on this device. Tap HGV mileage first for routed figures.
• Saved sites — address boxes suggest places you’ve used before, so repeat sites are one tap and spelt the same every time.
• Duplicate a plan from the Plans list to copy a whole day (moves and machines) to a new date.

Deliveries (POD) & the driver app

• Drivers can install the app to their phone home screen (tap Install on their moves screen) for one-tap access — no app store.
• Notify drivers automatically. On a plan, tap 🔔 Notify drivers to send everyone assigned a push alert that their day is ready. Drivers enable this once with Job alerts → Turn on in the app — iPhone drivers must add the app to their Home Screen first (Apple only allows alerts for installed apps). Their day is also live, so an open phone updates on its own.
• On each move a driver taps Capture POD to record the outcome (delivered / attempted / refused), who signed, a signature and an optional photo.
• Drivers get Navigate and what3words links straight to each site.
• Planners see every record under Deliveries — proof kept against the move, driver and date.

Gangs, notes & customer tracking

• The board has three views: Board, Gangs & sites (plan around crews, ＋add moves, carry yesterday over) and Map.
• Every move has a live two-way notes thread with the driver — a change of plan lands without a phone call.
• Share tracking (move ⋯ menu) gives a customer or site a secure link showing only that move’s site, booked-for time, live stage and the driver’s first name — nothing else.
• Bulk-select moves to reassign, sub out or delete together; destructive actions show an Undo for a few seconds.

Customers, rates & invoices

• Add customers and a default rate (flat per move, or per mile) in Admin → Customers; assign a customer (and an agreed price) to each move on the board.
• In Invoices, run a billing run for a customer and date range — every delivered, not-yet-billed move comes through priced, ready to review. Or Bill all (this month) in one tap.
• Create the draft, then print/PDF or email it; mark it sent → paid. VAT (net/VAT/gross) shows when your rate is set in Settings.
• The top of Invoices shows revenue & receivables — outstanding, overdue, aged debt and top customers; each customer has a printable statement.

Compliance & documents

• The Fleet compliance panel on the dashboard scores how legal & safe the fleet is right now — inspections due, off-road kit, driver defects, daily checks and document expiries.
• Keep your O-licence, insurance and vehicle documents with their expiry in Admin → Documents; anything lapsing flags on the score.
• Drivers run a daily walkaround check on their phone; defects reach the fitter in Maintenance and block dispatch in Day Health.
• The full Compliance report lists every item, printable for your transport file or a DVSA visit.

Add-on modules (Maintenance & External)

• Everything above is included. Two deeper areas are add-on modules you switch on when you need them — they show a 🔒 on the menu until they’re on.
• 🔧 Maintenance & Compliance — a digital SMR planner for PMI, MOT, tacho and VED, with auto-reminders, a fitter login, and book-ins that grey kit out on the board.
• 💸 External Spend — log every subcontracted move with its PO and price, see monthly/FY totals, and compare in-house vs external.
• Turn one on in Admin → Billing → Add-on modules (or from the locked screen itself) and it appears across the app straight away.

Roles & access

• Planner — full edit; sees the dashboard, board, admin.
• Driver — read-only; sees only their own moves (weights hidden).
• Fitter — lands on Maintenance (when that module is on); manages SMR & compliance.
• Sign-in is by a one-time email code — no passwords.
• Add people in Admin → Users; link a driver login to their driver record so they only see their own work.